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* Damaged and opened products due to consumer negligence are not eligible for exchange or refund.
* Fine scratches are not eligible for exchange or refund, and we will exchange the product in case of severe damage.
If the product is out of stock and we cannot exchange it, we will give you a refund.
* If you have any questions related to the product, send us an email at cs@nemoz.io.
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Refunds, exchanges, after sales service, returns, and compensation for defective products are provided according to Fair Trade Commission standards.
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